WorkWave, a business software provider, launched WAIve, an advanced AI-powered platform that redefines how service businesses make actionable business decisions. Designed to help customers increase revenue and manage costs effectively, WAIve aims to transform WorkWave’s platforms from a traditional system of record into an active, decision-making partner.
Made specifically for industries like lawn care, cleaning, security and pest control, WAIve does not just track data, it acts on it, according to the company. By serving as a layer of intelligence across the entire WorkWave suite of solutions, WAIve helps business owners increase revenue and decrease costs by predicting problems before they happen.
A hybrid workforce
WAIve runs as a digital extension of your team, built on the foundation of Wavelytics. This ensures that you retain control as you add AI teammates, scaling your output using your own trusted data.
WAIve functions in two modes:
- Overnight optimization: While the business sleeps, WAIve refines schedules and routes to help raise profitability for the day ahead.
- Daytime teammate: During business hours, it acts as an interactive assistant, serving up real-time insights and recommendations, allowing users to make faster decisions while retaining the final say.
“The market is moving beyond data that simply answers questions to automation that does the work,” said Kevin Kemmerer, WorkWave CEO. “WAIve provides specialized AI agents that work alongside your human teams to handle the heavy lifting, all through a centralized hub that turns scattered noise into immediate operational awareness. Together, we are building the new hybrid workforce.”
WAIve represents an evolution within WorkWave’s software solutions, made to maximize customer lifetime value by embedding intelligence into the user experience.
This is achieved through three core capabilities:
- Predictive intelligence: Designed to leverage historical data to model future trends, allowing businesses to anticipate operational needs rather than reacting to them.
- WAIve teammates: An army of specialized agents that execute multi-step decisions and invisible back-end workflows, helping decrease bottlenecks and administrative load. The WAIve teammates will be launched throughout the year, starting in Q2 2026.
- Ask WAIve: ‘Ask WAIve,’ a natural language interface serving as the unified intelligence layer for the enterprise, will be launching in Q2 2026. Beyond simply bridging the gap to complex data, it acts as the primary orchestrator for the hybrid workforce. Users leverage this single entry point to ask plain English questions, like forecasting revenue or cross-referencing inventory, and to command specialized agents to perform tasks on their behalf.
By utilizing proprietary data to support back office staff and guide technicians and workflows in real time, it makes sure that every decision, whether automated overnight or approved by a human, directly drives the bottom line, according to the company.
Experience WAIve live
WorkWave customers will get a chance to see WAIve in action at WorkWave’s Beyond Service Customer Conference, taking place Feb. 1-4, 2026, in Dallas. The event will feature live keynotes and demonstrations of WAIve’s capabilities, showing how the ‘Ask WAIve’ interface drives real-time decision intelligence across the core verticals. Stay tuned to the Landscape Management website and social media channels for live updates and a recap of the conference.
