Ken ThomasNov 3, 2023
Are leadership and management different? Management guru Peter Drucker is credited with saying, “Leaders do the right things and managers do things right.” Let’s tear…
William DelleckerNov 3, 2023
You're being watched. No, not by the NSA, or some other clandestine agency. It's your employees, and your customers, who have their eyes on you.…
You can't lead from behind a desk—or over the telephone. If you want to be a leader, you need to personally look at the front-line…
Ben GandyNov 3, 2023
Ensuring great relationships requires effort. Charisma and charm are great, but charm is not a strategy. Clients of landscape services are primarily looking for trust,…
Once you’ve put People First and have assembled the right core team, a leader must assure that he or she is working in sync…
Dillon StewartAug 15, 2023
At a breakfast panel on Nov. 16 during the 2016 Landscape Management Lawn Care Forum, our group of experts weighed in on a burning question: "In each of your areas…
Phil HarwoodAug 23, 2018
Growing up playing hockey, it has been my experience that there are two types of players. There are those who tend to look for their…
There are times in every business when we face the challenging and often sad news that one of our key managers has decided to move…
Marisa PalmieriNov 10, 2023
While they may have been at a beach and golf resort in Los Cabos, Mexico, attendees at the National Association of Landscape Professionals Leaders Forum…
Jeffrey ScottNov 3, 2023
Have you ever lost 20-30 percent of your business in one fell swoop? A new Leader’s Edge peer group member of mine decided to not…
As I help my clients plan for a successful 2016, I'm reflecting on what separates the average contractor from the real winners (those in the…
Phil HarwoodJun 9, 2015
No, I’m not "bringing booty back." The base (not bass) I’m referring to is the base of your company—your core people, that is. The base…
June is a great month to hit the pause button and celebrate. We should celebrate our achievements from the spring season, even if they're few…
Have you noticed how busy people are these days? People were busy last year, and now they are even busier today. But busy is not always…
Phil HarwoodAug 6, 2018
I’m in my early 50s but am diligently preparing for my eventual transition out of my leadership role. I know my organization will not flourish…
If you’re like many leaders, you’re ready to be the visionary for your company, but you may not be sure how to do it. The…
Dan PestrettoNov 3, 2023
This post is part five of Dan Pestretto’s seven-part systemization series. Read on to part six, "Systemization Series: How to create (and use) an org.…
The questions that you ask on a consistent basis will drive your culture--upward or downward. Are you a reactionary leader asking deflating questions? Or are…
LM StaffNov 3, 2023
What leadership advice do you have for younger or newer business owners? Landscape Professionals Chris Joyce Joyce Landscaping, Cape Cod, Mass. “The biggest lesson you…
A healthy business is one that pays healthy market rates for employees and its leaders. It makes a healthy return on equity for the owner’s…
Ken Thomas and Ben GandyNov 3, 2023
How do words like, conflict, confrontation, accountability, debate and tension make you feel? Uncomfortable? Sure! I don’t blame you. Nobody enjoys confrontation. If there's someone…
Leadership starts with vision, passion and will, but what is it that great leaders do from day to day to be effective? 1. Communicate. Communication…
Women-owned businesses are a powerful force in our industry. Over the years, I have had the pleasure to work side-by-side, coach, instruct and hang out…
Phil HarwoodAug 2, 2018
People today are busier than ever. From the moment we wake up in the morning until we hit the hay at night, our lives are…