Phil HarwoodNov 3, 2023
Sometimes things go wrong. Even with best practices in place, mishaps will occur, and sometimes these mishaps involve the customer. When they do, you have…
Sarah PfleddererNov 9, 2023
As winter lingers in parts of the U.S.—and will remain to for the coming weeks—some lawn care company owners are in prime positions to make…
Jon GoldmanNov 3, 2023
How can we get prospects to chase us instead of us chasing them? For most landscaping companies, marketing is difficult. You need to get noticed,…
Judy GuidoNov 3, 2023
The one point all Green Industry folks agree on is the importance of sales. Let’s face it, sales is the engine that drives your business…
Jeff KorhanNov 3, 2023
Talk to your customers to develop more intimate relationships with them, teach them what you know about your business and work together to create what…
Jody ShilanNov 3, 2023
I was at your workshop last week at the Green Expo in Atlantic City, N.J. (It was great, by the way). Can you explain what…
Jody ShilanNov 9, 2023
Q: Can you explain the concept of using a retainer agreement instead of a design fee to get a commitment from the client toward both…
What’s the most valuable yet underutilized resource in your business? For most small businesses, it’s customers. One of the web’s principles is to serve consumers…
Bill BemusNov 3, 2023
I remember a conversation I had with a friend who worked as a project manager for a large commercial real estate development company. The name…
Beth GeraciNov 3, 2023
Conservation-minded landscape professionals are turning to rainwater harvesting and graywater systems to recycle water. With the heat wave that engulfed the country this month, no…
Casey PaytonNov 3, 2023
Knowing when to pursue a lead and when to back down has been beneficial for a New Jersey landscape business owner. Drewe Schoenholtz, owner of…
Jody ShilanAug 14, 2023
Q We provide our clients with landscape master plans and charge a design fee for our drawings. Our problem is that a lot of times…
Beth GeraciAug 14, 2023
By: Beth Geraci, Questex Media Group LLC Everything was fine until I noticed the landscaping truck parked in the driveway. I opened the front door and…
Bruce WilsonNov 3, 2023
At Wilson-Oyler, our philosophy in selling enhancements has always been "treat your clients' money like it was your own." In today's business environment, we believe…
LM StaffAug 14, 2023
I will never forget the first meeting we had with Henry Williams, a mortgage broker, when we bought our last home. I had run home from work on a crazy spring day to meet with this gentleman at 2 p.m. At 2:20, "Hank" as he called himself, showed up. Hank came in and sat down at our kitchen table without one mention of his tardiness.
