Jeffrey ScottNov 3, 2023
As I travel the world talking with landscape contractors in Canada, the U.S., Bermuda and Europe, I find some common themes for both success…
Mel KleimanNov 3, 2023
Before I make a presentation, I survey the attendees to find out their challenges when it comes to recruiting, interviewing, selecting and retaining employees. This…
Phil HarwoodNov 3, 2023
Sports fans know the fourth quarter is crunch time. With the game on the line and time running out, things get really interesting. The greatest…
It’s deep in the middle of the season, and it’s a grind. You have to ensure you’re filling the pipeline, retaining employees, not burning them…
Daniel S. GordonNov 3, 2023
Strong internal controls help ensure accuracy and safeguard assets. The following are basic controls all landscape company owners should implement to protect their businesses and…
Michael BoeckNov 3, 2023
Improve customer service and employee satisfaction by declining some business. Saying “yes” to a customer feels good. It feels really good. In fact, we say…
This may surprise you: You don’t need to build more relationships to have more success. Many people will tell you “this is a relationship business,”…
LM StaffAug 14, 2023
With warm weather afoot in most of the U.S., Fleetmatics dug into its data to paint a picture of the landscaping industry’s activity during this…
With information coming at us from every direction, it’s difficult to digest it all and use it to grow our businesses. As the facilitator of…
Kevin KehoeNov 3, 2023
Can you really trust your numbers? That depends on how you manage your workflow and transactions. I spoke about this challenge at the GIE+EXPO 2015…
In the March 2016 edition, Phil Harwood discussed how to make your strategy relevant. In doing so, Harwood reference best-selling author Patrick Lencioni and his outstanding model for…
Imagine you could say yes to every single request your clients make, no matter the request! How would it make your clients feel? And how…
One of the biggest challenges with strategic planning is making it real on a daily basis. Just because a plan exists doesn’t mean that day-to-day…
Many tax deductions were made permanent and several were extended for two or more years as part of the 2016 omnibus budget bill signed into law…
Is your financial reporting system costing you money? Many managers ignore reporting and rely on preconceived beliefs. Sloppy reporting combined with conventional wisdom leads to…
If you work long enough in customer service you can end up hating people, but that’s if you lose sight of realities of human nature.…
Shaun KanaryNov 3, 2023
With the new year upon us, we’re all promising ourselves this year is going to be the best one yet. So keeping with the theme…
Employers added 271,000 jobs in October, far exceeding economists’ forecasts. The unemployment rate slipped a tenth of a point to 5 percent and average hourly…
Ervin & Smith Chief Content Officer Katie Kemerling will be the guest speaker at the 3rd annual The Lighting Summit, a two-day conference for landscape…
A final thought for 2015: Statistics show you are far more likely to achieve your goals when they are written down. The challenge with goals…
LM StaffNov 3, 2023
In the December 2015 issue, Phil Harwood addresses the year-end bonus conundrum. Click here to download his bonus program template mentioned in the article.
The year-end bonus is a staple at many companies. Unfortunately, what’s meant to be a positive thing often turns into a negative experience. Year-end bonuses…
I did a video interview at the LM booth during GIE+EXPO last month. I was asked to comment on the state of the market. It…
The more production that each crew can bill out each week, the higher your profits will be by year end. Your overhead has already been…
