Jobber, a provider of home service software, announced the launch of Jobber Copilot, an AI-powered assistant that serves as a business coach, data analyst, marketing specialist, and Jobber product expert to help home service pros make better data-driven decisions, improve their strategies, and streamline their operations.
“We’re developing AI tools to further simplify the daily operations of service professionals, with the long-term goal of having AI handle all administrative tasks, allowing business owners to focus on the work that they’re actually getting paid for,” said Forrest Zeisler, CTO and co-founder of Jobber.
Jobber Copilot’s features include:
- Marketing support: With context into a service pro’s customer trends and job history, Jobber Copilot can provide tailored marketing strategies to help businesses meet their marketing goals. Copilot can also write blog posts and social posts based on what’s relevant in their specific industry.
- Data analysis: Jobber Copilot uses historical data within Jobber to analyze operational efficiency, cash flow, workforce performance, and more. This means customers can access all their data instantly and receive suggestions on improving areas of opportunity.
- Business coaching: Jobber Copilot can deliver relevant and personalized guidance based on a customer’s questions and prompts. Whether they need help with day-to-day challenges or want to work on long-term goals, Copilot provides tailored strategies with the business’ data and goals.
- Jobber product expertise: Jobber Copilot will recommend features to help business owners achieve their goals and optimize their business operations.
“Through Jobber Copilot, we discovered most of our requests come in on specific days, allowing us to increase ad spend on those days—something we wouldn’t have known without a lot of manual digging.” said Sean Rozonkiewiecz, Vice President of Elite Lawn & Landscape based in Lexington, S.C.
Jobber Copilot is powered by a large language model (LLM) and leverages an array of resources, such as podcast transcripts, Jobber Academy articles, support videos, and more.
“So much of my data is in Jobber, but before Jobber Copilot, I didn’t know how to use the data to meaningfully answer questions I had about my business,” explained Santiago Trujillo, owner of Sandia Shine based in Albuquerque, N.M. “Having Jobber Copilot there to give me answers to things that are on my mind, and quickly, is massive. Other AI tools just aren’t capable of that level of personalization.”
Home service pros can partner with AI while focusing on their trade skills that AI cannot replace, like repairing air conditioners or landscaping properties and reliability.
“Small, local businesses provide a level of care and customized service that’s hard to compete with,” adds Sam Pillar, CEO and co-founder at Jobber. “Our goal at Jobber is to stand behind these businesses and to provide tools that make it easier to do great work. Features like Jobber Copilot eliminate overhead so that business owners can focus their undivided attention on their customers and on doing a great job.”
The feature is free and available in beta to all U.S. and Canadian Jobber customers.
