JLG Industries, an Oshkosh Corp. business and a leading global manufacturer of mobile elevating work platforms (MEWPs) and telehandlers, revealed that customers can now source parts for AUSA wheeled dumpers, rough terrain forklifts and compact telehandlers, through the JLG Online Express e-commerce platform.
Following the acquisition of AUSA in September 2024, JLG has completed a system integration that will provide AUSA equipment owners with seamless access to a online parts ordering experience.
“Access to parts is critical to maintaining uptime, and bringing AUSA parts into Online Express represents a significant improvement in service for our customers,” said Bob Nelson, vice president and general manager, JLG. “With this move, AUSA customers can take advantage of JLG’s expansive parts distribution network, streamlined parts ordering process, improved delivery times and local customer support in North America.”
According toJLG, key features of JLG’s Online Express for AUSA customers include:
- 24/7 access: Order parts anytime using a desktop or mobile device
- Access to a large inventory of OEM and competitive parts: Comprehensive parts solutions including JLG Genuine parts, MaxQuip and Reman parts
- Fast and easy search: Find the right part quickly using serial numbers, part descriptions or interactive manuals
- Competitive pricing with next-day delivery options in North America: Orders will be fulfilled through JLG’s Parts Distribution Center in Clinton, Pa., for faster shipping
- Order management – Track shipments, manage invoices and create custom shopping lists for easy reordering.
“This integration provides AUSA customers with a faster, more efficient way to find and order the parts they need, improving service and minimizing equipment downtime,” said Nelson.
AUSA parts orders are now processed exclusively through Online Express. Customers who do not yet have a JLG account are encouraged to complete the necessary credit application to ensure uninterrupted access to parts ordering.
