What are your favorite ways to show your appreciation to both those who work for you and to loyal customers?
Landscape Professionals
Paul Fraynd
Sun Valley Landscaping
Omaha, Neb.
“One of our favorite ways to show thanks is by donating time or money to causes important to our clients and employees.”
Mike Giese
Perfecturf Lawncare
Mt. Pleasant, Wis.
“For recognition of the hard work of our team, we hand out gift cards and hold team outings. For clients, we offer loyalty discounts and discounted service upgrades to show our appreciation and retain a strong relationship.”
Justin White
K&D Landscaping
Watsonville, Calif.
“One of the best things we do for our team is to take a few hours every year to provide a complete and honest review for each team member. Over the year, our teams pour thousands of hours into our companies, yet most owners fall short on the annual review process. Be there to listen and see how they are doing, align the company goals with their personal aspirations and ensure you meet their needs.”
Industry Consultants
Marty Grunder
The Grow Group
Dayton, Ohio
“For staff, handwritten notes with specific words that say in detail what I appreciate and am thankful for. No notes that say just, ‘Good job’ … do better landscape pros! Be detailed, memorable and sincere with your remarks to the team. And for clients, handwritten notes, and I also like to send a personalized video to my best clients thanking them for their business and saying hello. These always go over welland are really easy to do with your iPhone.”
Phil Harwood
Tamarisk Business Advisors
Grand Rapids, Mich.
“I’ve always made a point to recognize excellence or a job well done in front of an employee’s peers. I’ve had employees come to tears when we’ve done that.”
