In what one area could most landscape companies be more efficient?
Landscape Professionals
Richard Bare
Arbor-Nomics Turf
Norcross, Ga.
“Have someone look into the back office to see if dollars are being wasted. Credit card rates, processing fees, insurance costs, accounting fees—stuff like that. We no longer take Am Ex (a $20,000 per year savings), we cut our credit card processing fees (a $10,000 per year saving). Nothing should be sacred.”
Chris Joyce
Joyce Landscaping
Cape Cod, Mass.
“The one area of business landscape companies could be more efficient is through improved training practices.”
Jerry McKay
McKay Landscape Lighting
Omaha, Neb.
“In-house training. Making sure everybody in the field does things the same way. Consistency creates credibility.”
Industry Consultants
Dan Gordon
TurfBooks
Newton, N.J.
“Accounting and office operations. You may do good work, but the customer experience starts and ends with how the office works.”
Kevin Kehoe
3PG Consulting
Laguna, Calif.
“Materials management and purchasing. A $2-million design/build firm spends about $600,000 a year on materials and easily could save 5 percent of that number with better estimating, inventory and purchasing and handling processes.”
Adam Linnemann
The Green Executive
Columbia, Ill.
“Most landscape companies could be efficient in the simple task of setting efficient routes for their crews and making it mandatory that they bring their lunches with them every day to eliminate extra stops.”
Frank Ross
3PG Consulting
Alpharetta, Ga.
“Master your metrics and follow them with a passion!”
Jeffrey Scott
Jeffrey Scott Inc!
Trumbull, Conn.
“Design and estimating. It gets very little attention, but it’s a black hole!”
Jody Shilan
FromDesign2Build.com
Upper Saddle River, N.J.
“All landscape companies could be more efficient and profitable by simply using purchase orders and having materials delivered.”
