
Ditch Witch released the Ditch Witch Parts Lookup, an advanced version of its web-based tool designed to help customers find the service parts they need.
“The new Parts Lookup automatically connects customers to their preferred dealer to easily communicate service parts requests,” said Shan Kirtley, vice president of sales at Ditch Witch. “This simplifies the request process and can help customers get immediate access to service parts information anytime, anywhere, and get back up and running faster.”
Customers can use Parts Lookup to find service parts by serial number, part name, equipment model or keywords. They also can add all equipment in their fleet by serial number for easy reference to manuals, part diagrams and future service part needs.
Additionally, the tool provides views of each piece of equipment’s parts for visual verification purposes.
It’s compatible with all web browsers and is responsive to mobile devices.
Photo: Ditch Witch