Ken ThomasNov 3, 2023
How effective enhancement sales can make a successful landscape maintenance business. In the commercial maintenance world, enhancements can offer an opportunity to build customer loyalty…
Gregg RobertsonNov 3, 2023
The Obama Administration, now in its last year, is trying to push through a number of new regulations that will affect landscape contractors before time…
Phil HarwoodNov 3, 2023
Several large-scale studies have shown that most organizations in the U.S. haven’t embraced strategic planning as a regular, ongoing, essential business process. Strategic planning is…
Jeffrey ScottNov 3, 2023
Starting the year strong means getting everyone on the same page, motivated to pull in the same direction as you. Here are eight steps to ensure…
It's time to solve the big three: Better people, proven systems and more profitable sales. Jeffrey Scott discusses how solving these three problems will mean…
Kevin KehoeNov 3, 2023
If you work long enough in customer service you can end up hating people, but that’s if you lose sight of realities of human nature.…
Shaun KanaryNov 3, 2023
With the new year upon us, we’re all promising ourselves this year is going to be the best one yet. So keeping with the theme…
As I help my clients plan for a successful 2016, I'm reflecting on what separates the average contractor from the real winners (those in the…
Ben GandyNov 3, 2023
Excellent customer service starts with culture but depends on effective procedures. Customer service is what differentiates one provider from another in the landscape maintenance arena.…
The profit you earn on each of your services is driven by a few factors: The marketplace, how it’s priced and sold, how efficiently it’s…
Manage your client's asset, show value and create trust. Being the best is not based on what you think or even what your boss thinks.…
Missy HenriksenNov 10, 2023
Imagine if you had to follow different rules for pesticide and fertilizer application in every county and city in which you operate. That could happen…
Frank RossNov 3, 2023
If I had to grade the economy during the past three years, I’d probably rate it OK. Certainly not great, but compared to the years…
Gregg RobertsonNov 10, 2023
In my December blog, when I listed H-2B guest worker program reforms as one of Congress’ pieces of unfinished business for landscape contractors, I had…
If I asked you to open up your calendar and show me what you have planned for the week of January 4, 2016, what would…
A final thought for 2015: Statistics show you are far more likely to achieve your goals when they are written down. The challenge with goals…
Learning to deal effectively with people is one of the keys to success. Whether in leadership, sales, service or supervision, your ability to persuade, win…
So they finally said yes, and you have a new landscape maintenance client. You or your salesperson probably spent hours, days or even years cultivating…
I’m not a marathon runner, but I’ve run plenty of races. I know the feeling of having nothing left in the gas tank, while still…
The year-end bonus is a staple at many companies. Unfortunately, what’s meant to be a positive thing often turns into a negative experience. Year-end bonuses…
Bruce WilsonNov 3, 2023
Landscape companies take great pride in delivering a quality product. And we love nothing better than the big job or marquee project. It takes a…
I did a video interview at the LM booth during GIE+EXPO last month. I was asked to comment on the state of the market. It…
This year was not a productive year for Congress dealing with issues important to landscape contractors. For that matter, 2015 was not a productive year…
The more production that each crew can bill out each week, the higher your profits will be by year end. Your overhead has already been…
