Team Engine, an HR automation software platform for the green industry, released a new feature that allows its users to easily communicate over text with applicants and employees who don’t speak English.
The new AI-driven feature utilizes large language model technology to translate not just words, but also tone and dialect. Accessible anywhere someone can message an applicant or employee in the software, this feature offers accurate and immediate one-click translating capabilities for both incoming and outgoing text messages and emails.
“Our workforce at our seven branches is primarily Latino,” said Team Engine customer Rey Cervantes from Sebert Landscaping. “We rely on a small group of bilingual supervisors to communicate between the office staff and the staff at those branches.”
Cervantes said this language barrier has historically caused delays in the hiring process and created a sense of disconnect between new employees and their managers.
“This feature will allow for others to become more involved in communication with our field staff. I’m impressed with the translation’s accuracy, too. It is consistently excellent,” said Oliverio Covarrubias at Great Lakes Landscape Design.
