Jobber announced the general availability of Receptionist, an AI-powered virtual assistant designed to make sure that service pros never miss a customer interaction. Receptionist gives small businesses timely, professional support via call or text so homeowners always receive the responsive service they expect.
With Jobber Receptionist, service pros are able to deliver fast, reliable customer support without being glued to their phones. Receptionist has handled more than 200,000 conversations on behalf of participating businesses to date.
“Receptionist is not just another software feature,” said Sam Pillar, CEO and co-founder of Jobber. “It’s a dependable team member that elevates responsiveness, protects revenue and creates a modern, always-on customer experience. For homeowners, that means quicker answers and easier scheduling. For service pros, it means more leads captured, more jobs booked and more time for what really matters.”
Receptionist’s key features:
- Flexible availability: Easily switch Receptionist on and off. Customize your call forwarding to only have Receptionist answer during certain hours, or after a certain number of rings.
- No training required: Receptionist is ready to work right out of the box, using a business’s existing Jobber settings and request forms.
- Easily customizable: Service pros can tailor the experience with personalized greetings, business-specific details and preferences for how inquiries are handled.
- Conversation logging: Access transcripts, summaries and recordings of all customer interactions.
- Real-time conversation monitoring: Watch text conversations unfold and take over anytime.
- Call escalation: If a caller mentions one of the business’s chosen keywords, Receptionist can transfer the call straight to them or alert them by text message.
“I give Jobber’s Receptionist a five-star rating because it exceeded my expectations,” said David Hernandez, owner of 3rd Degree Celsius based in Corpus Christi, Texas. “The automation is seamless, it books and schedules like a pro and it captures every detail with total accuracy. It’s responsive, professional and always on, so I never miss a call or a client. Highly recommend!”
Receptionist is one of several new AI-powered tools Jobber is launching. More will be unveiled on Sept. 25, 2025 during the company’s annual virtual product showcase, Jobber Now.
Jobber Receptionist is included with Plus plans and available as an add-on for Grow plans.
