What is the top thing a landscape contractor should look for in a dealer/distributor partner?
Landscape Professionals:
Troy Clogg
Troy Clogg Landscape Associates
Wixom, Mich.
“We should all look for and expect proactive behavior from our dealer/distributor partners. In a world where most providers of products and services wait to be contacted, our goal and expectations should be to have people who reach out to us and anticipate our needs as best they can.”
Bryan Stolz
Winterberry Landscape and Garden Center
Southington, Conn.
“Know each dealer’s point of leverage and what it means for your business. Do you sell on quality? Price? Speed? For each company, vendor and product, maximize what they can offer that is most important by trading off on what isn’t.”
Justin White
K&D Landscaping
Watsonville, Calif.
“The thing that matters most about a dealer or distributor is communication. It’s key for our distributors to be partners in our scale and growth plans, and that requires excellent communication. A key indicator is a dealer who listens to understand rather than a dealer who listens to speak. Partners who understand our growth plan can help us stay ahead of it and always have the right tools and resources to accomplish our goals.”
Industry Consultants
The Grow Group
Dayton, Ohio
“They have to have great service. To be blunt, some of great service is good communication, and very few are good at it. We travel outside our main area to a dealer that offers great service. Without the service, the equipment can’t be fully utilized.”
Tamarisk Business Advisors
Grand Rapids, Mich.
“A true strategic partner understands your business goals and is able to develop creative solutions to help you achieve your goals.”
