WorkWave held its fourth annual Beyond Service User Conference from Feb. 2-5 in Dallas, Texas, a new location for the conference which hosts four days of informative product trainings, insightful industry sessions and activities for more than 1,000 of its customers.
The conference featured more than 150 sessions geared toward each of WorkWave’s core and cross product offerings including TEAM Software, RealGreen, PestPac, Coalmarch, Fintech and its newly-announced Wavelytics data insights and artificial intelligence platform. The conference featured keynote speeches from CEO Kevin Kemmerer and a team of executives who spoke on WorkWave’s key focus areas for 2025.
As a guest keynote speaker, WorkWave welcomed Jason Dorsey, who gave another talk, “Outperforming Expectations with Engagement in Field Service,” which addressed generational behaviors and how they interact with technology, an important topic to many in the field service industry who experience a wide range of generations within their organizations, according to the company.
The fourth annual Beyond Service Awards were also presented on the last night of the conference and celebrated WorkWave customers in several categories. Winners of the Outperform Award were chosen based on their impressive growth and achievements throughout the year, the Standout Team Award was presented to a company whose team showed industry-leading teamwork and collaboration and the Trailblazer Award celebrated a specific group that has made a significant contribution and impact within their service industry. The winners are as follows:
Outperform Award:
- PestPac: Colonial Pest Control
- RealGreen: Colonial Lawn and Garden
- Coalmarch: Petti Pest Control
- TEAM Software: Vonachen Group
Standout Team Award: Lawn Plus
Trailblazer of the Year Award: Arrow Exterminators
WorkWave aimed to boost attendees’ businesses and growth through sessions and discussions on thought leadership, communication, AI and more. Sessions were run by WorkWave staff and long-time WorkWave customers.
“I am going to show up every year,” said first-time attendee Brad Moody, owner of Go Green Lawn Solutions. “I’ve been here for 48 hours, and I have probably met 10-15 people that I am going to be in contact with for the rest of my life. I wish I would have come 13 years ago. But I will keep coming back year after year and look forward to creating relationships and bonds with everybody in the industry.”
Next year’s Beyond Service User Conference will take place in Dallas, Texas, from Feb. 1-4, 2026.
